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The Automation Game Has Changed

Goodbye Deflection.
Hello Resolution.

With Generative AI, CX automation is no longer just a band-aid solution.

Start resolving requests end-to-end with zero agent involvement.

Ditch the clunky bots and give your customers an experience they’ll love.

A high Resolution Rate transforms
the entire contact center model.

50% lower operating costs, less agent attrition, fewer call spikes and higher CSAT.

Join the Resolution.

Resolution Rate Calculator

Resolution Rate:
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CSAT
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Benchmark Resolution Rates by Industry:

Auto Insurance: Up to 90%
Insurance: Up to 85%
Consumer Services: Up to 75%
Healthcare: Up to 75%
Travel & Hospitality: Up to 63%
Transportation: Up to 50%

Receive a free Call Assessment to uncover your savings potential.

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Explore Our Resolution Rate Resources

Guides & Reports

The Ultimate Guide to Using AI for End-to-End Customer Service

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Events and Webinars

Masterclass: Build an Automation Strategy That Resolves Calls and Cuts Costs

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Contact Center Automation
LLMs & ChatGPT
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