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Replicant for

Insurance

From policy management to filling a claim, resolve common policyholder requests with automation.
Resolve policyholder requests with AI

Common insurance requests we automate

  • First notice of loss
  • Proof of insurance
  • Claims filing and status
  • Payment and billing
  • Adding members or vehicles
  • Emergency roadside assistance

Treat every policyholder like a premium member

Zero wait times and 24/7 availability

From First Notice of Loss to midnight flat tires, provide instantaneous support whenever your policyholders need it.

Route callers to the right agent, every time

Built on millions of member service conversations & cutting edge LLM technology, Replicant naturally captures the intent of each caller and get them to the right department or team.

Eliminate duplicate and inaccurate claims

Filing inaccurate or duplicate claims can cost Insurers millions of dollars. With our impressive portfolio of Insurance customers, we have proven to remove this risk by automating the process.

Zero wait times and 24/7 availability

From First Notice of Loss to midnight flat tires, provide instantaneous support whenever your policyholders need it.

Route callers to the right agent, every time

Built on millions of member service conversations & cutting edge LLM technology, Replicant naturally captures the intent of each caller and get them to the right department or team.

Eliminate duplicate and inaccurate claims

Filing inaccurate or duplicate claims can cost Insurers millions of dollars. With our impressive portfolio of Insurance customers, we have proven to remove this risk by automating the process.

Replicant customer stats

  • 70%
    Reduction in hold time
  • 50%
    Reduced AHT
  • 50%
    Reduction in escalations
  • 2x
    Call center capacity
With Replicant, it's not just about the solution itself, but about the partnership and their ability to strategize and see downstream with us.
Bill Hackett
Vice President of Contact Centers Strategy & Operations
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