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Replicant for

Pest Control

From scheduling an inspection to updating a customer's account, use AI to fully resolve your customers' requests.
Fully Automate Appointment Bookings

Common consumer service requests we automate

  • Customer authentication
  • Caller routing
  • New customer screening
  • Appointment scheduling
  • Outbound reminders
  • Account management

Provide five-star service to all your consumers

Improve your routing and increase your sales

Increase conversion rates for your sales programs and free up your sales agents by authenticating and routing existing customers to Service and new customers to Sales the first time around.

Don’t get overwhelmed by the busy season

Our automation can quickly screen new customers by asking them questions based on your business logic. For leads who match your customer profile, the Thinking Machine will automate the scheduling of the appointment.

Offer proactive and personal service

Build loyalty with stand-out experiences driven by outbound status updates and personalized in-context support informed by service history.

Improve your routing and increase your sales

Increase conversion rates for your sales programs and free up your sales agents by authenticating and routing existing customers to Service and new customers to Sales the first time around.

Don’t get overwhelmed by the busy season

Our automation can quickly screen new customers by asking them questions based on your business logic. For leads who match your customer profile, the Thinking Machine will automate the scheduling of the appointment.

Offer proactive and personal service

Build loyalty with stand-out experiences driven by outbound status updates and personalized in-context support informed by service history.

Replicant customer stats

  • 70%
    Reduction in hold time
  • 50%
    Reduced AHT
  • 50%
    Reduction in escalations
  • 2x
    Call center capacity
We decided on the Replicant because it was so much more lifelike than anything I've seen before which is huge with highly emotional customers. The second reason was how attentive and helpful Replicant was.
Head of Customer Experience
Pest Control Company With 8,000 Employees
design element
design element
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