REPLICANT FOR RETAIL
Bring every shopper to the front of the line
From “where is my order?" to seamless returns, our conversational AI platform autonomously resolves up to 80% of customer service interactions.
FEATURED CASE STUDY
DoorDash
DoorDash transformed its contact center after making the switch from an expensive BPO to conversational AI.
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94 %Success rate
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6Weeks to deploy
USE CASES
Automate dozens of high volume interactions
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E-COMMERCE
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Where is my order?
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Returns and cancellations
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Billing and payments
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Upgrades, deals and offers
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Authentication and routing
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General inquiries
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RESTAURANTS
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Reservation booking
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Reservation management
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Outbound reminders
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Customer feedback
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Order taking
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General inquiries
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SUBSCRIPTION
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Manage subscription
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Update autopay preferences
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Where is my order?
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Billing and payments
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Authentication and routing
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General inquiries
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Where is my order?
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Returns and cancellations
-
Billing and payments
-
Upgrades, deals and offers
-
Authentication and routing
-
General inquiries
-
Reservation booking
-
Reservation management
-
Outbound reminders
-
Customer feedback
-
Order taking
-
General inquiries
-
Manage subscription
-
Update autopay preferences
-
Where is my order?
-
Billing and payments
-
Authentication and routing
-
General inquiries
PLATFORM CAPABILITIES
Everything you need to resolve shopper requests
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Human-Like Interactions
Our AI agents are powered by multiple fine-tuned large language models (LLMs) that emulate your best human agents. -
Omnichannel Support
Engage customers across voice, chat, and SMS with one unified platform for a consistent experience. -
Seamless Integration
Connect easily with your inventory management system, e-commerce platform, and existing tools for a streamlined workflow across your technology stack. -
Conversation Insights
Gain actionable insights from every interaction, helping you continuously improve service quality and AI agent performance.

FEATURED TESTIMONIAL