Use case

Appointments and scheduling

Allow customers to effortlessly create, modify, confirm and cancel appointments with your business 24/7.

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Self-service scheduling that customers love

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Appointments & Scheduling

Automate and resolve these common requests

Self-servicing scheduling
Modify appointments
Effortless rescheduling
Appointment management
Notifications and alerts
Cancellations
Appointment confirmation
Choose multiple appointment types

Benefits

Why automate appointments?

>90% resolution rate without escalation

Let customers self-service on their channel of choice any time of day with zero wait times, allowing you to book more business while empowering your customers.

Cut cost per contact by 50%

Maximize bookings and engagement without increasing costs or sacrificing CSAT. Provide always-on automation to manage the entire appointment lifecycle. Save thousands of live agent minutes and cut BPO costs.

Give valuable time back to your agents

Appointment scheduling conversations are repetitive and time-consuming. Automation allows your agents to focus more on issues that require empathy & creativity.

>90% resolution rate without escalation

Let customers self-service on their channel of choice any time of day with zero wait times, allowing you to book more business while empowering your customers.

Cut cost per contact by 50%

Give valuable time back to your agents

Appointment scheduling conversations are repetitive and time-consuming. Automation allows your agents to focus more on issues that require empathy & creativity.