When the unexpected happens on the road, your members call you first. With Replicant, they don’t have to wait. Our conversational AI handles up to 80% of ERS requests automatically, helping you deliver rapid response and peace of mind around the clock.
Seamless integration with your tools
Billing & payments
Claims & status
Emergency roadside assistance
Adding member, vehicles or properties
First notice of loss
Business insights
Coaching prioritization
Customer trends
Knowledge base updates
By adopting AI & automation, Canadian Automobile Association (CAA) no longer has to hire 40+ agents for seasonal spikes and their NPS has risen to 82.
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