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Automation That Callers Love
Replicant is a Contact Center Automation platform that’s helped millions of customers resolve their issues across voice, chat and messaging.
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Why Replicant
Don't deflect. Resolve your customer issues.
Annual savings
Cut your cost per contact by 50%
Resolve common customer issues faster and at a lower cost per contact without compromising the customer experience.
Customer satisfaction
Never let your customers wait on hold again
Our platform is available 24/7, with zero wait times, so customers get in and out quickly with a consistent experience every time.
Infinite scale
Scale up or down to meet demand
Whether it's seasonality or an unexpected spike in call volume, scale up or down and pay only for what you use.
How it works
A natural fit within your tech stack
Seamlessly integrate with your IVR, CCaaS, CRM - even your homegrown reservation system - to authenticate callers and start resolving customer service issues.
Customer success
Results that build trust
45 M+
Automated Conversations
85 %
Success Rate
"Replicant was able to meet or exceed our goals across all major metrics but more importantly, our partner restaurants preferred the AI solution.
"Replicant has gone far beyond containment - it's about actually improving customer experience and cost savings"
"There may be companies who do similar things, but the difference with Replicant is the outstanding level of partnership."
"We never got positive comments about our bots with our previous solution in our NPS surveys. I fell off my chair when I heard people leaving compliments about the Thinking Machine."
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