Overview 
How it Works 
Why Replicant 
Integrations 
Insurance 
Healthcare 
Consumer Services 
Hospitality & Travel 
E-Commerce 
Financial Services 
Telecommunications 
Appointments & Scheduling 
Dispatch Service Requests 
Outbound Calling Reminders 
Account & Order Management 
Authentication & FAQs 
Billing & Payments 
Call Routing 
Pricing 
ROI Calculator 
Talk to Sales 
Blog 
Guides & Reports 
Events & Webinars 
Case Studies 
Newsletter 
About 
Careers 
Contact Us 
Automate Your Contact Center
Replicant is a single platform to automate and resolve your customer service issues over the phone, text and chat.
Trusted by
Why Replicant
Don't deflect. Resolve your customer issues.
Annual savings
Cut your cost per contact by 50%
Resolve common customer issues faster and at a lower cost per contact without compromising the customer experience.
Customer satisfaction
Never let your customers wait on hold again
Our platform is available 24/7, with zero wait times, so customers get in and out quickly with a consistent experience every time.
Infinite scale
Scale up or down to meet demand
Whether it's seasonality or an unexpected spike in call volume, scale up or down and pay only for what you use.
How it works
A natural fit within your tech stack
Seamlessly integrate with your IVR, CCaaS, CRM - even your homegrown reservation system - to authenticate callers and start resolving customer service issues.
Customer success
Results that build trust
45 M+
Automated Conversations
85 %
Success Rate
"Replicant was able to meet or exceed our goals across all major metrics but more importantly, our partner restaurants preferred the AI solution.
"Replicant has gone far beyond containment - it's about actually improving customer experience and cost savings"
"There may be companies who do similar things, but the difference with Replicant is the outstanding level of partnership."
"We never got positive comments about our bots with our previous solution in our NPS surveys. I fell off my chair when I heard people leaving compliments about the Thinking Machine."
Industry awards & reviews
