Replicant for

Healthcare

From prescription management to appointment scheduling, resolve common patient requests with automation.
Scheduling without the waiting room

Common healthcare requests we automate

  • Appointment scheduling
  • Insurance quotes
  • Benefits and coverage
  • Claims processing
  • Health and prescription questions
  • Proactive reminders
  • Payment info & FAQ

World-class care for every patient

Personalized patient interactions

Customize every conversation to each unique patient with personalized greetings, callback windows, care preferences, and more.

Proactive care for stressless experiences

Reduce inbound requests with automated patient reminders, clinic updates, prescription information, and more.

Comply with HIPAA requirements

Protect patient information with securely encrypted data at rest and in transit, regular backups, and secure database hosting.

Personalized patient interactions

Customize every conversation to each unique patient with personalized greetings, callback windows, care preferences, and more.

Proactive care for stressless experiences

Reduce inbound requests with automated patient reminders, clinic updates, prescription information, and more.

Comply with HIPAA requirements

Protect patient information with securely encrypted data at rest and in transit, regular backups, and secure database hosting.

Replicant customer stats

  • 70%
    Reduction in hold time
  • 50%
    Reduced AHT
  • 50%
    Reduction in escalations
  • 2x
    Call center capacity
Replicant offers a truly intelligent thinking machine that allows our company to remove the "busy work" type calls from our team members and open them up for true problem solving and building customer relationships.
Edison B.
Senior Manager Club Member Experience
at Telehealth Company
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