From prescription management to appointment scheduling, resolve common patient requests with automation.
Common healthcare requests we automate
- Appointment scheduling
- Insurance quotes
- Benefits and coverage
- Claims processing
- Health and prescription questions
- Proactive reminders
- Payment info & FAQ
World-class care for every patient
Personalized patient interactions
Customize every conversation to each unique patient with personalized greetings, callback windows, care preferences, and more.
Proactive care for stressless experiences
Reduce inbound requests with automated patient reminders, clinic updates, prescription information, and more.
Comply with HIPAA requirements
Protect patient information with securely encrypted data at rest and in transit, regular backups, and secure database hosting.
Replicant customer stats
70%Reduction in hold time
50%Reduction in escalations
2xCall center capacity
Replicant offers a truly intelligent thinking machine that allows our company to remove the "busy work" type calls from our team members and open them up for true problem solving and building customer relationships.
Contact Center Automation hub
See it in action
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