Replicant for
Healthcare
From prescription management to appointment scheduling, resolve common patient requests with automation.
Use cases
Common healthcare requests we automate
- Appointment scheduling
- Insurance quotes
- Benefits and coverage
- Claims processing
- Health and prescription questions
- Proactive reminders
- Payment info & FAQ
Features
World-class care for every patient
Personalized patient interactions
Customize every conversation to each unique patient with personalized greetings, callback windows, care preferences, and more.
Proactive care for stressless experiences
Reduce inbound requests with automated patient reminders, clinic updates, prescription information, and more.
Comply with HIPAA requirements
Protect patient information with securely encrypted data at rest and in transit, regular backups, and secure database hosting.
Replicant customer stats
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70%Reduction in hold time
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50%Reduced AHT
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50%Reduction in escalations
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2xCall center capacity
Before Replicant, nurses were spending time on non-clinical intake. Now, they can immediately begin injury assessments, just like doctors can step into an examination room and know exactly who the patient is.
Cindy Gambosh
Director of Workforce Automation at CorVel
Director of Workforce Automation at CorVel