Common consumer service requests we automate
- Appointment scheduling
- After-hours support
- Payment collections
- Information capturing
- Booking management
- Outbound ordering
Provide five-star service to all your consumers
Automatically manage bookings
Avoid cancellations with effortless appointment management, proactive reminders, and automated ETA updates.
Don’t get overwhelmed by rush hour
Provide no-wait service to every consumer, no matter the time, without hiring seasonal workers or outsourcing agents.
Offer proactive and personal service
Build loyalty with stand-out experiences driven by outbound status updates and personalized in-context support informed by service history.
Replicant customer stats
70%Reduction in hold time
50%Reduction in escalations
2xCall center capacity