Automate and resolve these common tasks
- Data collection
- Lead generation
- Account security
- Cross-channel authentication
Why automate caller authentication?
>90% resolution rate, without escalation
Automate every customer with best-in-class success rates using a process that is secure and HIPAA, SOC 2, PCI, and GDPR compliant.
Save up to 50% on call center costs
Automated customer authentication saves thousands of live agent minutes and leads to massive contact center savings.
Give valuable time back to your agents
Authenticating customers doesn’t have to be time-consuming. Automation allows agents to focus on more valuable parts of the conversation.
Proven to transform service
90Net promoter score
50%Reduction in AHT