Scheduling and reservations
Automate and resolve these common requests
- Self-servicing scheduling
- Outbound reminders
- Appointment management
- Service updates
- Appointment confirmation
- Notifications and alerts
- Coordinate dispatch
Why automate booking and reservation tasks?
>90% resolution rate without escalation
Let customers self-service on their preferred channel any time with no wait, allowing you to book more business while empowering customers.
Save up to 50% on call center costs
Save thousands of minutes and cut BPO costs by routing high volume calls through automation, with CSAT that’s on-par or better than with agents.
Give valuable time back to your agents
Scheduling and booking can be repetitive and time-consuming. Automation allows agents to address issues requiring human empathy and creativity.
Proven to transform service
90Net promoter score
50%Reduction in AHT