First Notice of Loss
GenAI fully resolves your FNOL process
- Authenticate member
- Collect claim details
- File the claim
Why use GenAI to automate First Notice of Loss Calls?
Reduce cost and time spent on FNOL calls
Significantly decrease your cost per claim by cutting FNOL call average handle times in half and hiring less agents to handle spikes.
100% claim accuracy
Human error is costly. Replicant's GenAI features ensures accurate claim intakes, everytime. Improve your adjuster turnaround and profits.
Eliminate customer wait times
With agent shortages, members have to wait on hold for 30+ minutes to file their claim. With GenAI, members never need to wait on hold as our solution has infinite scale.
Proven to transform service
59%Reduction in AHT
50%Reduction in Cost per Minute