One conversation engine, infinite scale
Everything you need to automate your contact center in one platform
A naturally speaking conversation engine
Replicant’s Thinking Machine listens and talks like a human so your customers can too. No more keywords or long menus required.
One engine for automating voice, text, and chat
Deliver a consistent customer experience, in any language, using one shared intent library across all of your support channels.
An LLM layer to resolve more customer issues
Our Large Language Model layer delivers increased resolutions, lower average handle times and faster deployment.
A real-time analytics dashboard
Get visibility into all support conversations and analyze insights from conversation data, success rates, unsupported call flows, CSAT, self-serve script edits, and more.
Out-of-the box and custom integrations
Whether it’s one of the industry-leading CCaaS platforms or a homegrown CRM, we seamlessly integrate to quickly deploy in weeks instead of months or years.