Triage and route service requests
Automate and resolve common requests
- Self-service dispatch
- Triage service requests
- Route service requests
- Find next available service provider
- Service updates
- Notifications and alerts
- Prioritize service based on caller needs
- Coordinate dispatch
Why automate dispatch?
>90% resolution rate without escalation
Let customers self-service on their channel of choice any time of day with zero wait times, allowing you to book more business while empowering your customers.
Risk-free deployment ready to go live in weeks.
Battle-tested pre-built conversational flows allow your business to support and triage time sensitive customer requests within weeks.
Efficiently triage and prioritize caller needs
Seamlessly flows into your existing tech stack to understand and address caller needs at scale. Prioritize and route requests while freeing up agent minutes.
Proven to transform service
90Net promoter score
50%Reduction in AHT