Common insurance requests we automate
- First notice of loss
- Proof of insurance
- Claims filing and status
- Payment and billing
- Adding members or vehicles
- Emergency roadside assistance
Treat every policyholder like a premium member
Zero wait times and 24/7 availability
From First Notice of Loss to midnight flat tires, provide instantaneous support whenever your policyholders need it.
Route callers to the right agent, every time
Built on millions of member service conversations & cutting edge LLM technology, Replicant naturally captures the intent of each caller and get them to the right department or team.
Eliminate duplicate and inaccurate claims
Filing inaccurate or duplicate claims can cost Insurers millions of dollars. With our impressive portfolio of Insurance customers, we have proven to remove this risk by automating the process.
Replicant customer stats
70%Reduction in hold time
50%Reduction in escalations
2xCall center capacity