From coverage FAQs to filling a claim, resolve common policyholder requests with automation.
Common insurance requests we automate
- Proof of insurance
- Manage account and policy
- Claims filing and status
- Payment and billing
- Upsell coverage and Proactive outreach
- Emergency roadside assistance
Treat every policyholder like a premium member
Zero wait times and 24/7 availability
From First Notice of Loss to midnight flat tires, provide instantaneous support whenever your policyholders need it.
Natural conversations on any channel
Cover your policyholders wherever and however they prefer with omnichannel and multilingual support.
Intelligently escalate to an agent
Emergencies happen. Seamlessly hand-off urgent requests to agents while saving policyholders time when every second counts.
Replicant customer stats
70%Reduction in hold time
50%Reduction in escalations
2xCall center capacity
With Replicant, it's not just about the solution itself, but about the partnership and their ability to strategize and see downstream with us.
Contact Center Automation hub
See it in action
Watch a 60 second demo
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