Outbound calling and reminders
Automate and resolve these common tasks
- Appointment reminder
- Order or service update
- Outbound service order
- Payment reminder
- Travel notifications
- Surveys or CSAT
- Reservation confirmation
- Follow-up scheduling
- Information collection
Why automate outbound calling and reminders?
Improve CSAT with proactive service
Proactively serve customers across channels with timely updates and reminders for a superior experience and improved customer retention.
Save up to 50% on call center costs
Free up agents and cut BPO costs by automating high volume, repetitive outbound notifications and reminders for greater savings.
Test and optimize customer service
Track, log, and A/B test outbound messaging with advanced analytics and reporting for optimal connection rates and special offer upsells.
Proven to transform service
90Net promoter score
50%Reduction in AHT