REPLICANT FOR FINANCIAL SERVICES
Give customers an experience worth investing in
From filing a claim to updating account information, our conversational AI platform autonomously resolves up to 80% of customer service interactions.
FEATURED CASE STUDY
ECSI
ECSI reimagined its contact center by implementing AI to provide clients with a seamless solution to resolve their tax, payments and loan requests.
-
35 KCalls per month
-
6Weeks to scale

USE CASES
Automate dozens of high volume interactions
-
DEBT RELIEF
-
Non-sufficient funds
-
Settlement in full
-
Pre-qualification intake
-
Welcome calls
-
Authentication and routing
-
General inquiries
-
-
CREDIT UNIONS AND FINTECH
-
Billing and payments
-
Check account balance
-
Account management
-
Request recent transactions
-
Authentication and routing
-
Payment extensions
-
-
LOAN PROVIDERS
-
Originations intake
-
Application status
-
Payments
-
Payment extensions
-
Payment plans
-
Account management
-
-
Non-sufficient funds
-
Settlement in full
-
Pre-qualification intake
-
Welcome calls
-
Authentication and routing
-
General inquiries
-
Billing and payments
-
Check account balance
-
Account management
-
Request recent transactions
-
Authentication and routing
-
Payment extensions
-
Originations intake
-
Application status
-
Payments
-
Payment extensions
-
Payment plans
-
Account management
PLATFORM CAPABILITIES
Everything you need to resolve client interactions
-
Human-Like Interactions
Our AI agents are powered by multiple fine-tuned large language models (LLMs) that emulate your best human agents. -
Omnichannel Support
Engage customers across voice, chat, and SMS with one unified platform for a consistent experience. -
Seamless Integration
Connect easily with your ERP system, financial planning and analysis tool, billing and payments platform, and existing systems for a streamlined workflow across your technology stack. -
Conversation Insights
Gain actionable insights from every interaction, helping you continuously improve service quality and AI agent performance.

FEATURED TESTIMONIAL