Unleash the Power of GenAI In Your Contact Center
Generative AI is delivering 90% resolution rates in contact centers
GenAI specifically configured to delight customers
Accelerate the deployment of common use cases with GenAI Components that simplify the complexities of model training, prompting, and evaluation.
Accurate transcription of speech-to-text is crucial in resolving voice support issues. Our models achieve transcription accuracy up to 30% higher than general transcription models.
Automate the long tail of support inquiries by leveraging your knowledge base to provide safe, contextual answers.
Our voices deliver an experience that is virtually indistinguishable from human agents, ensuring a delightful caller interaction with minimal latency.
Enhance agent efficiency with GenAI-powered call summaries and action plans that enable agents to seamlessly pick up where the automation left off.