Conversation Automation
AI agents designed for resolution, not escalation
Resolve up to 80% of customer service conversations with AI agents that are easy to deploy, scale, and continuously improve.
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Automate calls
with advanced AI agents for CX
Grounded in reality
Leverage your conversation data to build AI Agents that emulate your best live agents and don’t start from scratch or rely on trial-and-error.
Accurate
Our AI agents are powered by multiple, fine-tuned LLMs to maximize accuracy at every step of the conversation and deliver industry-leading resolution rates.
Human-like
Our voices deliver an experience that is virtually indistinguishable from human agents, ensuring a delightful caller interaction with minimal latency.
Multi-language
AI agents speak over 30 languages, so you can support your customers in their native tongue.
Safe & Secure
Our platform is built with proprietary AI guardrails that protect against AI vulnerabilities like harmful hallucination, inaccurate or unsafe responses, and prompt injection.New motion graphics are here
Engage customers across every channel
Deliver a consistent customer experience across voice, chat, and SMS with a platform that ensures seamless communication.
Voice
Resolve customer requests quickly with AI-powered conversations that sound natural.
SMS
Automate your text support and send customers links and documents to fully resolve issues via SMS.
Chat
Go beyond basic chatbots with automation that can tackle more complex customer issues.
Gain deep insights into every customer conversation through an analytics dashboard that provides real-time data to help monitor performance, identify trends, and make better decisions while continuously enhancing your customers' experience.
Real-time
Actionable
Customizable
65 NPS
Scoring in the top 1% of software companies, our delivery team brings unparalleled expertise.
200+ deployments
Maximize outcomes at every step of your roadmap with a proven launch playbook.
Built to scale
Our partnership model is built on shared success to remove the risk from scaling AI.
We didn't want a vendor. We wanted a partner who was evolving with the tech and with us. You guys [Replicant] aren't just doing the out-of-the-box approach. You're very much attuned to what we're up against.
With Replicant answering so many calls, supervisors actually get to supervise and coach agents, instead of helping out with the call queue themselves. It's 'command' more than 'reprimand'. It's a career, not a job.
Replicant has opened our executives’ eyes to what is possible with automation. Once they started seeing the results of Replicant, they realized we need to go all-in on automation.
One unified platform
The most proven platform for agentic customer service.
Conversation Intelligence
Spot gaps, improve agent performance, and surface insights from every interaction.
Enterprise security
The intelligence customers want with the guardrails IT needs.
Seamless integration
Leverage your existing tech stack at every step, from CCaaS to CRM.
Unlimited services
Plus built-in platform capabilities. Say goodbye to hidden costs.
Stop experimenting. Start resolving.
