Overview 
How it Works 
Why Replicant 
Integrations 
Insurance 
Healthcare 
Consumer Services 
Hospitality & Travel 
Retail 
Transportation 
Financial Services 
Appointments & Scheduling 
Dispatch Service Requests 
First Notice of Loss 
Frequently Asked Questions 
Outbound Calling Reminders 
Account & Order Management 
Authentication 
Billing & Payments 
Call Routing 
Pricing 
Money Back Guarantee 
ROI Calculator 
Talk to Sales 
Dialed In Podcast 
Blog 
Guides & Reports 
Events & Webinars 
Case Studies 
Newsletter 
About 
Careers 
About us
We are Replicant
And our mission is to automate contact centers to help companies deliver exceptional customer service.
Our solution
Automation for contact centers
Replicant's platform allows consumers to engage in natural conversations across voice, messaging, and other digital channels to resolve their customer support issues, without the wait, 24/7.
Our vision
Creating human-to-machine conversations for great customer experiences
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45M+Conversations automated
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120Team members
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85%Success rate
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65Net Promoter Score (NPS)
Company history
Rapid growth through an automation revolution
August 2017
Replicant was founded
December 2019
First customer goes live
September 2020
Raised $27M Series A financing
August 2021
Named “Top 50 AI Firms to Watch” by Forbes
April 2022
Raised $78M Series B Financing
June 2022
Receives SIIA CODiE Award for Best Artificial Intelligence Driven Technology Solution
August 2022
Named “2022 Hot Vendor in Conversational AI” by Aragon Research
October 2022
Hosted inaugural summit, Resolve 2022
May 2023
Launched our LLM Layer with first customer
Leadership team
Led by a team of industry innovators
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Gadi Shamia CEO and Co-Founder -
Benjamin Gleitzman CTO and Co-Founder
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Meghna Suresh Head of Product
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Stuart Wilson Chief Revenue Officer -
Matt Serna Chief Marketing Officer -
Letizia Curti Chief of Staff
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Margaret Cichosz Head of Talent
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Fred Fontes Gerards General Manager, Implementation and Delivery
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Mike Weaver Senior Vice President, Engineering
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PR NewswireReplicant Named 2022 Hot Vendor in Conversational AI by Aragon Research08/04/2022
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PR NewswireReplicant Receives SIIA CODiE Award for Best Artificial Intelligence Driven Technology Solution06/15/2022
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TechCrunchReplicant raises $78M for market-leading conversational AI platform04/26/2022
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ForbesThe Brave New World Of Contact Center Automation07/20/2022
Careers
We’re growing and we want you to join us
Explore current open opportunities and find your next dream role. If you don’t see what you’re looking for, feel free to submit your application for future openings.
