Conversational AI that contact center leaders love

Increase containment, eliminate hold times, and scale service with AI that sounds just like your best human agents.

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Reduce costs—without sacrificing the customer experience

Our platform combines AI-powered automation and intelligence to help you resolve more requests while uncovering hidden drivers of cost, inefficiency, and friction.

Do more
with less

Resolve up to 80% of support requests with AI agents — so your human agents can focus where they’re most valuable.

Avoid overstaffing
and burnout

Scale instantly during spikes and seasonal surges without recruiting or overtime.

Identify business inefficiencies

Surface trends like unnecessary transfers, long handle times, and repeat contacts—so you can fix issues at the root cause.

“

If there was to be an economic downturn, we are prepared and would still be able to fulfill our responsibilities to our customers partly due to the ROI we've seen from Replicant.

”

Lisa Rivier | Vice President, Road Service Operations | AAA NCNU

Conversation Intelligence

Turn every conversation into actionable insight

Go beyond random call sampling. With Replicant’s real-time QA and coaching insights, every customer conversation becomes a source of operational intelligence—no analyst hours required.

Score every
interaction

Understand agent performance at scale with automated QA scoring, tagging, and resolution tracking.

Spot coaching opportunities in real time

Give supervisors real visibility into what’s working and where to intervene—with zero manual effort.

Uncover trends and CX blockers

Identify root causes, friction points, and training needs directly from customer conversations.

“

What used to take me literally hours to do for one site, and probably a full day for all sites, is now taking me minutes. And that's not an exaggeration.

”

Nigel Ponds | Global Director of Workforce Management | Fanatics

Conversation AUTOMATION

Automate your highest-volume requests 
with AI agents that never sleep

With Replicare, our all-inclusive partnership model, we provide everything you need to deploy, maintain, and continuously improve your AI agents - without SOWs, change orders, or unexpected fees.

AI agents that perform from day one

Trained on 500M+ real conversations and continuously fine-tuned for accuracy and containment.

Coverage for every use case

Automate top contact drivers like payments, authentication, returns, and scheduling.

Support for every channel

Engage customers 24/7 across voice, chat, and SMS with a unified platform that scales instantly during spikes.

Seamless integrations

Connect to your CRM, IVR, and backend systems to automate support workflows end-to-end.

Enterprise reliability

Redundant, multi-cloud infrastructure guarantees that Replicant never goes down — even during peak call volume.
“

We have resolved over 125k calls, we've lowered our agent attrition rate by half and over 90% of customers have given a favorable rating.

”

Brian Mikell | Director of Customer Engagemen |  Love’s Travel

AI without the management overhead

A full-service partnership built for contact center teams. With Replicare, our all-inclusive delivery model, you get more than just software—you get outcomes.

SEE HOW WE PARTNER

Experts on demand

Our team of AI engineers, conversation designers, and success managers work as an extension of your team.

Hands-free implementation

We handle every detail—conversation design, integration, QA, and go-live—so you don’t have to.

Always improving

We proactively tune your AI agents and update prompts based on real-world results.

One 
predictable price

Everything—implementation, support, optimization—is included in a single annual fee.

100% satisfaction guarantee

If we don’t deliver, you don’t pay. Simple as that.

“

Replicant has set a new standard for me in terms of what to expect from a vendor when it comes to process, organization, and communication.

”

Oneishia Heard | Operations Site Director | Americor

Hear the difference

Speak with the world’s most advanced customer service AI agent

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