Conversational AI that CIOs love

Deliver secure, production-grade, high-performance AI agents—without the engineering lift.

Trusted by leading brands

PLATFORM CAPABILITIES

A comprehensive platform for configuring, deploying and managing AI agents

Replicant's platform has been fine-tuned on over 500,000,000 minutes of live conversation to provide the most powerful platform for IT leaders deploying AI in the contact center.

Comprehensive analytics

Comprehensive analytics

Real-time performance dashboards, conversation scoring, and actionable insights drive continuous improvement to agent performance.

Omnichannel engagement

Omnichannel engagement

AI agents can support customers across any channel - including voice, chat, and SMS.

Low-code configuration

Low-code configuration

Leverage guided workflows, reusable templates, and built-in guardrails to drive federated agent development.

Fine-tuned intelligence

Fine-tuned intelligence

Models and prompts are continuously updated by our machine learning engineers, so your results get even better over time.

Enterprise-grade security

Enterprise-grade security

End-to-end encryption, automated PII redaction, and role-based access controls enable you to deploy with confidence.

Dynamic
scaling

Dynamic scaling

Multi-cloud, multi-region redundancy and automated scaling ensures zero disruption—even during peak demand.

Bi-directional 
integration

Bi-directional integration

Plug into your existing tech stack with ease, enabling real-time read/write access to the systems your agents already use.

Reduce risk and eliminate unpredictable costs through a full-service partnership

With Replicare, our all-inclusive partnership model, we provide everything you need to deploy, maintain, and continuously improve your AI agents - without SOWs, change orders, or unexpected fees.

AI agents that perform from day one

Trained on 500M+ real conversations and continuously fine-tuned for accuracy and containment.

Coverage for every use case

Automate top contact drivers like payments, authentication, returns, and scheduling.

Support for every channel

Engage customers 24/7 across voice, chat, and SMS with a unified platform that scales instantly during spikes.

Seamless integrations

Connect to your CRM, IVR, and backend systems to automate support workflows end-to-end.

Enterprise reliability

Redundant, multi-cloud infrastructure guarantees that Replicant never goes down — even during peak call volume.

Deliver AI impact without AI risk

Secure by default.

Our platform is SOC 2, HIPAA, PCI, and GDPR-compliant by default—with end-to-end encryption, automated PII redaction, and strict access controls to keep your data safe.

Production-grade AI guardrails.

Prevent hallucinations, misinformation, and off-brand responses with rule-based safeguards that ensure every interaction stays compliant, accurate, and aligned with your policies.

Guaranteed uptime.

Build-in redundancy at every layer of the stack ensures your AI agents stay online during spikes in service requests.

Build vs. Buy: Why CIOs choose Replicant

DIY Build
Professional
Deployment Timeline
Months to build, QA, and deploy
Go live in weeks with white-glove support
Internal resourcing
Requires dedicated staff to build and maintain
Fully managed
Integration Complexity
Custom builds and on-going maintenance
Pre-built integrations for telephony, CRM, compliance systems
Scalability & Reliability
Must be designed and validated in-house
Multi-cloud, multi-region redundancy and auto-scaling included
Security & Compliance
Customer must implement security controls and AI guardrails
Enterprise-grade encryption, redaction, and guardrails
AI Optimization & Tuning
Internal experts required to test new models, and tune prompts
Continuous expert-led optimization and tuning
Total cost of ownership
Unpredictable hiring, infrastructure and support costs
All-inclusive pricing with no hidden fees
Support Model
DIY with limited guidance
Dedicated AI experts
Business value
Lower containment, resolution, and ROI
High resolution from pre-validated prompts and conversation flows
Outcome guarantee
No performance guarantees
100% refund if goals aren’t met

DIY Build

Deployment Timeline
Months to build, QA, and deploy
Internal resourcing
Requires dedicated staff to build and maintain
Integration Complexity
Custom builds and on-going maintenance
Scalability & Reliability
Must be designed and validated in-house
Security & Compliance
Customer must implement security controls and AI guardrails
AI Optimization & Tuning
Internal experts required to test new models, and tune prompts
Total cost of ownership
Unpredictable hiring, infrastructure and support costs
Support Model
DIY with limited guidance
Business value
Lower containment, resolution, and ROI
Outcome guarantee
No performance guarantees

Replicant

Deployment Timeline
Go live in weeks with white-glove support
Internal resourcing
Fully managed
Integration Complexity
Pre-built integrations for telephony, CRM, compliance systems
Scalability & Reliability
Multi-cloud, multi-region redundancy and auto-scaling included
Security & Compliance
Enterprise-grade encryption, redaction, and guardrails
AI Optimization & Tuning
Continuous expert-led optimization and tuning
Total cost of ownership
All-inclusive pricing with no hidden fees
Business value
High resolution from pre-validated prompts and conversation flows
Outcome guarantee
100% refund if goals aren’t met
“

Their team has depth, scale, and security maturity that would take us years to replicate.

”

Mike Bowman | Former Senior Director, Operations, ECSI

Ready for a true AI partnership?

Talk to an expert