REPLICANT FOR RETAIL
Bring every shopper to the front of the line
From “where is my order?" to seamless returns, our conversational AI platform autonomously resolves up to 80% of customer service interactions.
FEATURED CASE STUDY
DoorDash
DoorDash transformed its contact center after making the switch from an expensive BPO to conversational AI.
94%
Success rate
6
Weeks to deploy
View Case Study
PLATFORM CAPABILITIES
Automate dozens of high volume interactions
Where is my order?
Returns and cancellations
Billing and payments
Upgrades, deals and offers
Authentication and routing
General inquiries
Reservation booking
Reservation management
Outbound reminders
Customer feedback
Order taking
General inquiries
Manage subscription
Update autopay preferences
Where is my order?
Billing and payments
Authentication and routing
General inquiries
PLATFORM CAPABILITIES
Everything you need to resolve shopper requests
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Human-Like Interactions
Our AI agents are powered by multiple fine-tuned large language models (LLMs) that emulate your best human agents.
Omnichannel Support
Engage customers across voice, chat, and SMS with one unified platform for a consistent experience.
Seamless Integration
Connect easily with your inventory management system, e-commerce platform, and existing tools for a streamlined workflow across your technology stack.
Conversation Insights
Gain actionable insights from every interaction, helping you continuously improve service quality and AI agent performance.
FEATURED TESTIMONIAL
AI provides quick responses to common questions
