Automation that reduces call center costs
Replicant’s AI agents resolve customer requests from start to finish, reducing cost per call while improving consistency across every interaction. Built for contact centers that need automation to perform at scale.
See how Replicant reduces cost per call
.webp)
.webp)
.webp)
.webp)
.webp)
Automation built for contact center performance
Reduce operational risk
Ensure every policyholder interaction is handled accurately and consistently—especially during claims, coverage questions, and billing disputes.
Accelerate time-to-value
Deploy automation across claims intake, policy servicing, and support workflows without complex integrations or long implementation cycles.
Improve efficiency
Offload high-volume policyholder inquiries while maintaining clear escalation paths for complex, regulated, or exception-based cases.
Gain complete visibility
Monitor claims volume, coverage inquiries, exceptions, and resolution outcomes in real-time, across both AI and human interactions.
AI building AI
Deploy in two weeks with a proven methodology.
Automation grounded in reality
Leverage your conversation data to build AI Agents that don’t start from scratch or rely on trial-and-error.
Speed past pilot purgatory
Within one hour, start testing an AI Agent that resolves your specific workflows across every channel.
All the scale. None of the sprawl.
Deploy to production in weeks with an automated build process that doesn’t multiply engineering overhead.
Unify automation and intelligence
Gain holistic insights into performance drivers with real-time intelligence across both AI and live agents.
.webp)
.webp)
.webp)
Achieving a 50% call resolution rate
Stetson Wood
Former Director of Engineering and Communications
4.6/5
CSAT score
50%
of payment-related calls resolved without a live agent
Achieving a 50% call resolution rate
Stetson Wood
Former Director of Engineering and Communications
4.6/5
CSAT score
50%
of payment-related calls resolved without a live agent
Doubling call completion during peak demand
Tanya Weigelt
Associate Vice President - Automotive
2x
Increase in call completion rate
82
NPS for AI-resolved calls
Answering 20% more calls with AI-driven automation
Kim Wyszynski
Director of Contact Center
20%
increase in agent capacity
20%
lower abandonment rate
Here's what AI that customers love actually delivers.
.webp)
2x
87%
50%
$1.5m
500k
2x
87%
50%
Stop experimenting. Start resolving.
