REPLICANT FOR
Exterminate CX pests before they bug your team
Arrow Exterminators is built on fast response and reliable service. With Replicant’s AI-powered conversations handling up to 80% of inbound calls, you can eliminate CX pests like long hold times, misrouted calls, and repetitive questions. Free up your team to focus on complex needs while ensuring every customer call is handled with speed and precision.
Seamless integration with your tools
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Optimize every interaction—automate workflows and unlock insights
Appointment scheduling
Billing & payments
New customer intake
Outbound service reminders
Maintenance plan management
Business insights
Coaching prioritization
Customer trends
Knowledge base updates
FEATURED CASE STUDY
Sunrun
See how Sunrun transformed its customer experience and captured more business with Replicant.
50%
Payment-related calls resolved
4.6/5
CSAT score
PLATFORM CAPABILITIES
Everything you need to resolve
Audio-first insights
Go beyond transcript-based analysis which misses the nuances of human conversation. With audio-based LLMs, our platform captures the subtleties of tone, hold times, and accents to provide a deeper understanding of every conversation.
Call summaries
Capture the full context of each conversation with accurate, unbiased summaries on every call, including disposition, sentiment, improvement areas, and more.
Agent coaching
Align performance evaluations with your business goals by uploading your scorecard. Let our models assess agent performance using the competencies that matter to you.
Business insights
Leverage glanceable dashboards and actionable, AI-driven recommendations to help you understand critical patterns and take immediate action.
Knowledge base builder
Keep your knowledge base fresh and relevant with AI-powered suggestions based on recurring customer questions and factual agent responses.
Audio-first insights
Uncover repetitive tasks that can be automated by AI agents, so your human agents can focus on more complex work.
