REPLICANT FOR

Deliver exceptional borrower experiences with every interaction

From answering loan status questions to scheduling application follow-ups, our conversational AI platform autonomously resolves up to 80% of borrower service interactions—helping Newrez provide fast, high-quality support across the entire mortgage journey.

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Seamless integration with your tools

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Use cases for Newrez

Optimize every interaction—automate workflows and unlock insights

Conversation Automation

Resolve more conversations without more agents

Application status

Billing & payments

Lead qualification

Originations intake

Payment plans

Payments

Conversation Intelligence

Gain insights into every customer conversation

Business insights

Coaching prioritization

Customer trends

Scorecard insights

Ready to accelerate Newrez’s AI and automation journey?

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Featured case study

ECSI

Learn how ECSI scaled to handle seasonality and gain better insight into their customers’ needs

35k

Calls per month

4.5

CSAT Score

6

Weeks to scale
View case study
How our platform works

We replicate your best agents

Learn

Analyze human conversations and identify top automation opportunities

Replicate

Build AI agents with your business logic, knowledge, workflows, and guardrails

Test

Simulate conversations and stress test for quality and compliance

Deploy

Launch reliably with A/B tests and seamless escalations

Improve

Monitor, score, and optimize to continuously increase impact

Learn

Analyze human conversations and identify top automation opportunities

Replicate

Build AI agents with your business logic, knowledge, workflows, and guardrails

Test

Simulate conversations and stress test for quality and compliance

Deploy

Launch reliably with A/B tests and seamless escalations

Improve

Monitor, score, and optimize to continuously increase impact

Hang up on AI hype. Say hello to Replicant.

Replicant is the only company with 100s of successful, enterprise-grade AI deployments for complex workflow automation.

Others

Build blind. Endless testing, slow rollouts, and elusive ROI.

Faster deployments. We launch AI agents in weeks so you can see ROI fast.

Pilot purgatory. Stuck after 1-2 use cases, with no clear path to scale.

Build for scale. AI learns from your data to manage 100s of use cases.

Constant maintenance. Bots require re-training with every new model release.

Always improving. AI agents use your data to get better every day.

Robotic flows. Off-brand, unempathic experiences frustrate customers.

Human-like experiences. AI agents talk to customers like your best human staff.

Single point of failure. Minimal redundancies lead to frequent outages.

Battle-tested platform. High-redundancy architecture enables 99.99% uptime.

Others

Build blind. Endless testing, slow rollouts, and elusive ROI.

Pilot purgatory. Stuck after 1-2 use cases, with no clear path to scale.

Constant maintenance. Bots require re-training with every new model release.

Robotic flows. Off-brand, unempathic experiences frustrate customers.

Single point of failure. Minimal redundancies lead to frequent outages.

Replicant

Faster deployments. We launch AI agents in weeks so you can see ROI fast.

Build for scale. AI learns from your data to manage 100s of use cases.

Always improving. AI agents use your data to get better every day.

Human-like experiences. AI agents talk to customers like your best human staff.

Battle-tested platform. High-redundancy architecture enables 99.99% uptime.

Join the future of contact center AI

With Replicant, you get more than great technology. You get a partner committed to helping you scale faster, win more business, and deliver exceptional experiences that keep customers coming back