Championing Innovation & Disrupting Customer Experiences

Many organizations struggle to innovate across the customer experience. Who owns the decisions? Who understands the business needs? Who understands the supporting technologies? What is the competition doing?Watch our Ask Me Anything with Gadi Shamia, CEO @ Replicant, and Val Kugathasan, Director of BPI & Digital Transformation @ ADP, two business leaders who have built their careers around championing innovation with disruptive technologies. One implements emerging tech, the other builds it. One disrupts CX internally, the other enables CX disruptors at scale.