Replicant for

Empower your team to excel during peak enrollment periods

From managing supplemental benefit enrollments to answering policy eligibility questions, our conversational AI platform autonomously resolves up to 80% of American Fidelity Assurance's member service interactions—helping you provide high-quality support across all benefits, even during peak periods.

Seamless integration with your tools
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Use cases for American Fidelity Assurance

Optimize every interaction —automate workflows and unlock insights

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Ready to accelerate American Fidelity Assurance's AI and automation journey?

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Featured case study

CorVel Reduces Average Handle Times By 50%

CorVel has deployed AI to automate new patient registrations so nurses' valuable time wouldn't be taken up by mundane and repetitive tasks.

100%

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50%

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How our platform works

We replicate your best agents

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Learn

Analyze human conversations and identify top automation opportunities

Replicate

Build AI agents with your business logic, knowledge, workflows, and guardrails

Test

Simulate conversations and stress test for quality and compliance

Deploy

Launch reliably with A/B tests and seamless escalations

Improve

Monitor, score, and optimize to continuously increase impact

Learn

Analyze human conversations and identify top automation opportunities

Replicate

Build AI agents with your business logic, knowledge, workflows, and guardrails

Test

Simulate conversations and stress test for quality and compliance

Deploy

Launch reliably with A/B tests and seamless escalations

Improve

Monitor, score, and optimize to continuously increase impact

Customer-ready AI with IT-grade security

Deliver flexibility where you want it and control where you need it.

Others

Build blind. Endless testing, slow rollouts, and elusive ROI

Faster deployments.
We launch AI agents in weeks so you can see ROI fast.

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Pilot purgatory. Stuck after 1-2 use cases, with no clear path to scale.

Build for scale.
AI learns from your data to manage 100s of use cases

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Constant maintenance. Bots require re-training with every new model release.

Always improving.
AI agents use your data to get better every day.

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Robotic flows. Off-brand, unempathetic experiences frustrate customers.

Human-like experiences.
AI agents talk to customers like your best staff.

Others

Single point of failure. Minimal redundancies lead to frequent outages.

Battle-tested platform.
High-redundancy architecture enables 99.99% uptime.

Join the future of contact center AI

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