REPLICANT FOR CONSUMER SERVICES
Make every interaction a white glove experience
From onboarding new customers to booking a service, our conversational AI platform autonomously resolves up to 80% of customer service interactions.
FEATURED CASE STUDY
Sunrun
Sunrun implemented AI for automated payment processing, autopay, and after-hours calls. The AI supports English and Spanish-speaking customers.
50%
Payment-related calls fully automated
4.6/5
CSAT
View Case Study
PLATFORM CAPABILITIES
Automate dozens of high volume interactions
New customer intake
Book an appointment
Billing and payments
Outbound service reminders
Emergency service dispatch
Maintenance plan management
Appointment scheduling
Billing and payments
Outbound maintenance reminders
Appointment management
Recall notifications
Account management
Service quotes
Claims filing and status
Appointment scheduling
Billing and payments
Outbound status updates
General inquiries
PLATFORM CAPABILITIES
Everything you need to resolve service requests
Human-Like Interactions
Our AI agents are powered by multiple fine-tuned large language models (LLMs) that emulate your best human agents.
Omnichannel Support
Engage customers across voice, chat, and SMS with one unified platform for a consistent experience.
Seamless Integration
Connect easily with your business management software, scheduling system, field services platform, and existing tools for a streamlined workflow across your technology stack.
Conversation Insights
Gain actionable insights from every interaction, helping you continuously improve service quality and AI agent performance.
FEATURED TESTIMONIAL
AI's role in reducing agent attrition
