REPLICANT FOR HEALTHCARE
Give every patient a personalized experience
From becoming a new patient to scheduling an exam, our conversational AI platform autonomously resolves up to 80% of customer service interactions.
FEATURED CASE STUDY
Southwest Medical Imaging
Southwest Medical Imaging (SMIL) provides faster, more personal care while reducing agent volumes with conversational AI. See how SMIL lowered call abandonment rates by 20%.
700+
Calls automated per day
20%
Lower abandonment rates
View Case Study
PLATFORM CAPABILITIES
Automate dozens of high
volume interactions
New patient intake
Make an appointment
Appointment management
Outbound reminders
Authentication and routing
General Inquiries
Book an appointment
New patient intake
Appointment management
Outbound reminders
Billing and payments
General inquiries
HIPAA authentication
Intelligent routing
General inquiries
Member enrollment
Renewal management
Account management
PLATFORM CAPABILITIES
Everything you need to resolve
policyholder interactions
Human-Like Interactions
Our AI agents are powered by multiple fine-tuned large language models (LLMs) that emulate your best human agents.
Omnichannel Support
Engage customers across voice, chat, and SMS with one unified platform for a consistent experience.
Seamless Integration
Connect easily with your practice management system, scheduling software, and existing tools and systems for a streamlined workflow across your technology stack.
Conversation Insights
Gain actionable insights from every interaction, helping you continuously improve service quality and AI agent performance.
FEATURED TESTIMONIAL
AI's impact on contact center evolution
