REPLICANT FOR HEALTHCARE

Give every patient a personalized experience

From becoming a new patient to scheduling an exam, our conversational AI platform autonomously resolves up to 80% of customer service interactions.

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FEATURED CASE STUDY

Southwest Medical Imaging

Southwest Medical Imaging (SMIL) provides faster, more personal care while reducing agent volumes with conversational AI. See how SMIL lowered call abandonment rates by 20%.

700+

Calls automated per day

20%

Lower abandonment rates
View Case Study
PLATFORM CAPABILITIES
Automate dozens of high 
volume interactions

New patient intake

Make an appointment

Appointment management

Outbound reminders

Authentication and routing

General Inquiries

Book an appointment

New patient intake

Appointment management

Outbound reminders

Billing and payments

General inquiries

HIPAA authentication

Intelligent routing

General inquiries

Member enrollment

Renewal management

Account management

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PLATFORM CAPABILITIES
Everything you need to resolve 
policyholder interactions

Human-Like Interactions

Our AI agents are powered by multiple fine-tuned large language models (LLMs) that emulate your best human agents.

Omnichannel Support

Engage customers across voice, chat, and SMS with one unified platform for a consistent experience.

Seamless Integration

Connect easily with your practice management system, scheduling software, and existing tools and systems for a streamlined workflow across your technology stack.

Conversation Insights

Gain actionable insights from every interaction, helping you continuously improve service quality and AI agent performance.

Say ‘Hello’ to the future. Have a conversation with our AI.

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