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Automation That Callers Love

Replicant is a Contact Center Automation platform that’s helped millions of customers resolve their issues across voice, chat and messaging.

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What we do

Resolve Your Tier 1 Issues with AI & Automation

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Improve Agent Satisfaction & Retention When They Focus on Resolving Only the Hardest Issues

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Natural conversations

AI that sounds & talks like a real agent

Natural conversations that replicate your best agent, powered by the most sophisticated LLMs, such as ChatGPT

Quick deployment

Up and running in weeks

General usage AI platforms can take years to deploy in contact centers. Replicant is purpose-built and already trained to handle customer service conversations.

Secure & Reliable

Enterprise-grade security and protection

24/7 ops, 99.95% uptime commitment. HIPAA, SOC 2, PCI, and GDPR certification coming soon!

Success across industries & use cases

We have proven that we can dramatically save contact center’s millions of dollars without sacrificing customer service satisfaction.

45M+

Conversations automated
90

Net Promoter Score (NPS)
85%

Success rate

We are leveraging Replicant to handle common customer phone questions. This is enabling our team to spend more time handling complex and revenue generating interactions.