AI that’s already in the game
Fanatics trusts Replicant to handle millions of customer conversations during peak times, like the busy NFL season. Live, at scale, with zero wait time.
Now you can try it for yourself, and score a free NFL jersey while you’re at it.
How Fanatics used AI to turn CX into a competitive advantage
🏈 Score an NFL jersey on us!
Experience the power of production AI agents. Win one of 100 free NFL jerseys to celebrate our game-changing Fanatics partnership.
*Open to customer service and technology leaders. Terms and conditions apply
Built for BIG moments
Built for BIG moments
Scale to the occasion during crunch time, like the busy NFL season.
The smartest play in AI
The smartest play in AI
With fully agentic AI, Fanatics customers enjoy smarter, faster, and more natural conversations.
Enteprise-level veterans
Enteprise-level veterans
With 55M+ conversations automated across our customer base, Replicant is no rookie.
2X CSAT within months
2X CSAT within months
Flashy demos can feel like trick plays. Production numbers never lie.
Hang up on AI hype. Say hello to Replicant.
There’s a lot of noise in the AI market. But we’ve learned a lot by automating over one billion AI minutes. Here’s why our approach matters:
Others
Build blind. Endless tests, slow rollouts, and ROI that never shows up.
Generic flows. Robotic, off-brand experiences that frustrate customers.
Pilot purgatory. Trial-and-error builds that rarely deliver an impact.
Fragile stack. Single points of failure. Fine for demos, not frontlines.
Replicant
Faster deployments. Replicate your best agents in weeks and see ROI fast.
Better experiences. Deliver consistent, brand-aligned interactions.
Scale beyond pilots. Learn from every call and easily expand to new use cases.
Battle-tested. Proven enterprise-grade platform with 99.99% uptime.
With Replicant, we’ve unlocked a new level of visibility into what drives calls to our contact center.
Nigel Ponds, Global Director of Workforce Management, Fanatics
