On-Demand
Learn how CorVel has deployed AI to automate patient intake leading to shorter AHT, lower agent call volume and increased CSAT.
Unlocking the potential of AI-powered customer service is crucial for healthcare organizations looking to streamline operations and enhance the customer experience. However, navigating initial hesitations around AI adoption can be daunting.This Fireside Chat features Cindy Gambosh, Director of Workforce Automation at CorVel, where we'll explore the transformative impact of using AI automation to streamline patient intake. In it, Cindy will share how she leveraged AI to reduce agent call volume, decrease call time by 50%, redeploy resources, and increase customer satisfaction.Key Takeaways:
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