Machine-powered conversations that are natural sounding, contextually aware, and respond to multi-intent issues
Answers customers in under a second for naturally flowing conversations
Inference accuracy rate of 96% and can respond to multi-intent questions
Speaks 30+ languages and recognizes variants over voice, text, and chat.
The NLU brain distinguishes human audio from background noise and reduces latency to less than a second between turns, creating natural conversations.
Transcription that’s purpose built for customer service converts speech to text with 20% lower word error rate for accurate resolutions.
Proprietary ASR model recognizes natural pauses, including being put on hold, for smoother conversations.
With inference accuracy rates over 96%, customers can ask complex, multi-intent questions for more dynamic conversations.
The Thinking Machine recognizes places, names, and dates in context, regardless of complexity, for intelligent support.
Replicant offers a truly intelligent thinking machine that allows our company to remove the "busy work"-type calls from our team members and open them up for true problem solving and building customer relationships.
Edison B.
Senior Manager Club Member Experiences
at Telehealth Company
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