Replicant for Home Services

Never miss a service request again, automate scheduling, intake, and urgent customer calls 24/7.

AI agents handle your highest-volume service interactions, from appointment booking to after-hours emergencies, without missing a call.

Proven results from our Home Services partners

Automate billing, intake, scheduling, routing, and service-status requests end-to-end, while analyzing 100% of human and AI conversations.

View all case studies

With Replicant, we found a true AI partner. We don’t have to search for a new solution every time - we trust them to deliver.

Stetson Wood | Former Director of Engineering over Communications |  Sunrun

Use Cases

Automate your highest-volume requests with 24/7 AI agents

Appointment scheduling 


Book, reschedule, and cancel appointments automatically, never miss a call again.

Customer intake and qualification

Capture service details and qualifying high-intent customers to secure more jobs.

Billing and payments

Resolve billing questions, collect payments securely, and update account details without tying up agents.

Outbound reminders and service status

Proactively communicate ETAs, job updates, and service information to reduce repeat calls and customer frustration.

Outbound Sales and Retention

Engage your customers and leads with outbound campaigns and promotions to strengthen loyalty and generate new revenue.

Appointment scheduling 


Book, reschedule, and cancel appointments automatically, never miss a call again.

Customer intake and qualification

Capture service details and qualifying high-intent customers to secure more jobs.

Billing and payments

Resolve billing questions, collect payments securely, and update account details without tying up agents.

Outbound reminders and service status

Proactively communicate ETAs, job updates, and service information to reduce repeat calls and customer frustration.

Outbound Sales and Retention

Engage your customers and leads with outbound campaigns and promotions to strengthen loyalty and generate new revenue.

Our Platform

Replicant is built for the realities of Home Services, including high call volumes, urgent requests, and unpredictability.
Learn

Analyze every conversation to identify top call drivers and how your best agents manage them

Replicate

Generate AI agent templates for every use case - including business logic, knowledge, workflows, and guardrails

Test

Stress-test agents with 1000s of synthetic conversations to assess for quality and compliance

Deploy

Customers edit, QA, and deploy agents through a no-code interface

Improve

Monitor every agent conversation, assess performance, and offer recommendations to improve quality

Learn

Analyze every conversation to identify top call drivers and how your best agents manage them

Replicate

Generate AI agent templates for every use case - including business logic, knowledge, workflows, and guardrails

Test

Stress-test agents with 1000s of synthetic conversations to assess for quality and compliance

Deploy

Customers edit, QA, and deploy agents through a no-code interface

Improve

Monitor every agent conversation, assess performance, and offer recommendations to improve quality

Reduce risk and eliminate unpredictable costs through a full-service partnership

With Replicare, our all-inclusive partnership model, we provide everything you need to deploy, maintain, and continuously improve your AI agents - without SOWs, change orders, or unexpected fees.

Learning Engine

  • We learn from your existing calls and digital channels to understand how your best agents work, the workflows, knowledge and behavior that create great experiences.

Analytics

  • Our intelligence layer analyzes and scores every conversation.
  • See real-time KPIs, call drivers and operational trends.
  • Every interaction becomes structured insights.

Insights

  • Uncover volume drivers, repeat-call causes and missed opportunities across AI and human agents.
  • Identify automation use cases to unlock savings.
  • Generate targeted coaching plans to improve consistency, compliance, and quality.
  • Ask your AI data assistant anything, “Show me fraud claim trends”, “Identify loans with repeat NSF calls”, and get actionable recommendations.

Replication Engine

  • One click turns your agents’ expertise into scalable AI agents.
  • Workflows, rules, and compliance steps are preserved automatically.
  • Stress-test seasonality, after-hours requests, and regional requirements before deploying.

AI Studio

  • Our AI agents think, adapt, and respond like high-performing humans.
  • Deploy a single agent across voice, digital channels and outbound with seamless escalation if needed.
  • Customize guardrails, scripts, and policies without a single line of code.
  • As products and processes evolve, your AI agents continually adapt; performance improves and automation expands.

Why Replicant

Reduce operational risk

Every verification, intake sequence, scheduling action, and escalation follows required procedures with enforced, auditable steps.

Accelerate time-to-value

Launch personalized automation across HVAC, plumbing, electrical, pest control, cleaning, and repair, offering fast and smarter value to your customers.

Improve efficiency

Automate repetitive inquiries and use conversation intelligence to eliminate bottlenecks and reduce handle times.

Gain complete visibility

Real-time analytics surface call drivers, missed job opportunities, branch inconsistencies, and workflow deviations across AI and human interaction.

Questions we hear from Home Services teams

What AI use cases drive the most impact for Home Services teams?

How quickly can a Home Services company launch AI automation?

Does Replicant work with the systems Home Services teams already use?

How does Replicant ensure automated conversations still feel personal?

Learn more

Connect with a product expert to see Replicant’s platform in action and learn how it could be deployed at your organization.