Replicant for Home Services
Never miss a service request again, automate scheduling, intake, and urgent customer calls 24/7.
AI agents handle your highest-volume service interactions, from appointment booking to after-hours emergencies, without missing a call.
With Replicant, we found a true AI partner. We don’t have to search for a new solution every time - we trust them to deliver.
Stetson Wood | Former Director of Engineering over Communications | Sunrun
Our platform
Replicant is built for the realities of home services, including high call volumes, urgent requests, and unpredictability.
Learn
Analyze every conversation to identify top call drivers and how your best agents manage them
Replicate
Generate AI agent templates for every use case - including business logic, knowledge, workflows, and guardrails
Test
Stress-test agents with 1000s of synthetic conversations to assess for quality and compliance
Deploy
Customers edit, QA, and deploy agents through a no-code interface
Improve
Monitor every agent conversation, assess performance, and offer recommendations to improve quality
Learn
Analyze every conversation to identify top call drivers and how your best agents manage them
Replicate
Generate AI agent templates for every use case - including business logic, knowledge, workflows, and guardrails
Test
Stress-test agents with 1000s of synthetic conversations to assess for quality and compliance
Deploy
Customers edit, QA, and deploy agents through a no-code interface
Improve
Monitor every agent conversation, assess performance, and offer recommendations to improve quality
Our Platform
Replicant is built for the realities of Home Services, including high call volumes, urgent requests, and unpredictability.
Learning Engine
- We learn from your existing calls and digital channels to understand how your best agents work, the workflows, knowledge and behavior that create great experiences.
Analytics
- Our intelligence layer analyzes and scores every conversation.
- See real-time KPIs, call drivers and operational trends.
- Every interaction becomes structured insights.
Insights
- Uncover volume drivers, repeat-call causes and missed opportunities across AI and human agents.
- Identify automation use cases to unlock savings.
- Generate targeted coaching plans to improve consistency, compliance, and quality.
- Ask your AI data assistant anything, “Show me fraud claim trends”, “Identify loans with repeat NSF calls”, and get actionable recommendations.
Replication Engine
- One click turns your agents’ expertise into scalable AI agents.
- Workflows, rules, and compliance steps are preserved automatically.
- Stress-test seasonality, after-hours requests, and regional requirements before deploying.
AI Studio
- Our AI agents think, adapt, and respond like high-performing humans.
- Deploy a single agent across voice, digital channels and outbound with seamless escalation if needed.
- Customize guardrails, scripts, and policies without a single line of code.
- As products and processes evolve, your AI agents continually adapt; performance improves and automation expands.
Safety & Security
Replicant enforces strict security and compliance controls to support mission-critical financial workflows.
Certified compliance
Replicant is certified for SOC 2 Type II, HIPAA, PCI DSS, GDPR, and CCPA, confirming readiness for every use case.
Our security practices
Why Replicant
Reduce operational risk
Every verification, intake sequence, scheduling action, and escalation follows required procedures with enforced, auditable steps.
Accelerate time-to-value
Launch personalized automation across HVAC, plumbing, electrical, pest control, cleaning, and repair, offering fast and smarter value to your customers.
Improve efficiency
Automate repetitive inquiries and use conversation intelligence to eliminate bottlenecks and reduce handle times.
Gain complete visibility
Real-time analytics surface call drivers, missed job opportunities, branch inconsistencies, and workflow deviations across AI and human interaction.
Questions we hear from Home Services teams
What AI use cases drive the most impact for Home Services teams?
How quickly can a Home Services company launch AI automation?
Does Replicant work with the systems Home Services teams already use?
How does Replicant ensure automated conversations still feel personal?
Learn more
Connect with a product expert to see Replicant’s platform in action and learn how it could be deployed at your organization.
