REPLICANT FOR Airlines

Lead the passenger experience from reservation to recovery

Every second matters when travelers are changing flights, navigating delays, or resolving credits and special services. With Replicant’s ultra-low-latency voice and chat automation, airlines can deliver fast, accurate support during the moments that define customer trust. From rebooking to vouchers to multilingual day-of-travel questions, Replicant gives airlines a unified automation layer that raises the bar for speed, consistency, and service recovery.

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Seamless integration with your tools

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Use cases for Airlines

Optimize every interaction—automate workflows and unlock insights

Conversation Automation

Resolve more conversations without more agents

Account management

Reservations & Bookings

Billing & payments

Special service requests

Upgrades, deals and offers

Conversation Intelligence

Gain insights into every customer conversation

QA/Compliance

Coaching prioritization

Agent improvements

Business insights

Ready to accelerate Airlines’s AI and automation journey?

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Featured case study

CAA

By adopting AI & automation, Canadian Automobile Association (CAA) no longer has to hire 40+ agents for seasonal spikes and their NPS has risen to 82.

8wks

Time to Deployment

<1%

Agent Escalation Rate

40+

Agent Capacity Equivalent
View case study
How our platform works

We replicate your best agents

Learn

Analyze human conversations and identify top automation opportunities

Replicate

Build AI agents with your business logic, knowledge, workflows, and guardrails

Test

Simulate conversations and stress test for quality and compliance

Deploy

Launch reliably with A/B tests and seamless escalations

Improve

Monitor, score, and optimize to continuously increase impact

Learn

Analyze human conversations and identify top automation opportunities

Replicate

Build AI agents with your business logic, knowledge, workflows, and guardrails

Test

Simulate conversations and stress test for quality and compliance

Deploy

Launch reliably with A/B tests and seamless escalations

Improve

Monitor, score, and optimize to continuously increase impact

Hang up on AI hype. Say hello to Replicant.

Replicant is the only company with 100s of successful, enterprise-grade AI deployments for complex workflow automation.

Others

Build blind. Endless testing, slow rollouts, and elusive ROI.

Faster deployments. We launch AI agents in weeks so you can see ROI fast.

Pilot purgatory. Stuck after 1-2 use cases, with no clear path to scale.

Build for scale. AI learns from your data to manage 100s of use cases.

Constant maintenance. Bots require re-training with every new model release.

Always improving. AI agents use your data to get better every day.

Robotic flows. Off-brand, unempathic experiences frustrate customers.

Human-like experiences. AI agents talk to customers like your best human staff.

Single point of failure. Minimal redundancies lead to frequent outages.

Battle-tested platform. High-redundancy architecture enables 99.99% uptime.

Others

Build blind. Endless testing, slow rollouts, and elusive ROI.

Pilot purgatory. Stuck after 1-2 use cases, with no clear path to scale.

Constant maintenance. Bots require re-training with every new model release.

Robotic flows. Off-brand, unempathic experiences frustrate customers.

Single point of failure. Minimal redundancies lead to frequent outages.

Replicant

Faster deployments. We launch AI agents in weeks so you can see ROI fast.

Build for scale. AI learns from your data to manage 100s of use cases.

Always improving. AI agents use your data to get better every day.

Human-like experiences. AI agents talk to customers like your best human staff.

Battle-tested platform. High-redundancy architecture enables 99.99% uptime.

Join the future of contact center AI

With Replicant, you get more than great technology. You get a partner committed to helping you scale faster, win more business, and deliver exceptional experiences that keep customers coming back